Security Policy
How we protect your data and ensure service reliability
Last updated: October 17, 2025
Our Commitment to Security
At FeelTrack Inc., we take the security of your emotional data seriously. This Security Policy outlines the measures we implement to protect your information and maintain the integrity of our service.
While we strive for excellence, we are transparent about our capabilities and limitations as a growing company.
Data Protection Measures
Encryption
All data is encrypted in transit using industry-standard TLS/SSL protocols. Data at rest is stored in encrypted databases to prevent unauthorized access.
Automatic Anonymization
Personal information is automatically anonymized in our database. We employ privacy-by-design principles to ensure your identity cannot be linked to aggregated analytics data.
Access Control
Access to personal data is strictly limited on a need-to-know basis. Our team follows the principle of least privilege to minimize exposure of sensitive information.
Development & Quality Assurance
We maintain rigorous development practices to ensure the security and reliability of our service:
- Extensive Testing: All code changes undergo comprehensive automated and manual testing before deployment
- No Breaking Deployments: We never deploy code with failing tests to production environments
- Code Reviews: All changes are reviewed by multiple team members before merging
- Continuous Monitoring: We monitor our systems 24/7 for anomalies and security threats
Service Reliability & Transparency
Honest Communication
As a small, growing company, we are committed to transparency. While we implement industry best practices and maintain high standards, occasional service disruptions may occur.
We are dedicated to continuous improvement and will communicate promptly about any issues that affect your experience or data security.
Our commitment is to drive toward consistency and reliability as we grow. We regularly review and improve our infrastructure, processes, and security measures.
Security Incident Response
In the unlikely event of a security incident affecting your data:
Immediate Action
We will immediately contain and investigate the incident
Notification
Affected users will be notified within 72 hours
Transparency
We will provide clear information about what happened
Prevention
We will implement measures to prevent recurrence
Future Development & Community
We believe in transparency about our development direction:
Our Vision
- Feature Roadmap: We maintain a public roadmap showing our next development steps and security enhancements
- Community Focus: We want to help people improve their perception of emotional consciousness
- Continuous Improvement: Security and reliability improvements are ongoing priorities
Responsible Disclosure
If you discover a security vulnerability in FeelTrack, we encourage responsible disclosure:
Report Security Issues
Please email security vulnerabilities to: security@feeltrack.tech
We appreciate your help in keeping FeelTrack secure. We will acknowledge your report within 48 hours and work with you to understand and address the issue promptly.
Contact Us
For security-related questions or concerns, please contact us:
Security Email: security@feeltrack.tech
General Email: support@feeltrack.tech
Company: FeelTrack Inc.
Address: São Paulo, Brazil